About Us

We always recommend booking as far in advance as possible. We have limited capacity and tend to be fully booked on weekends and during school holidays. If you book early, we have time to find additional capacity. We can call on additional drivers and buses (but there is no guarantee they are available). If the ski area is closed on the day you book, we offer a refund or we can reschedule your booking (subject to availability). Our online booking system closes at 6:45am on the day of departure. So this is the latest time you will be able to make a booking, IF the is is still spaces available.

Around 6:00am each day Mt Hutt will update their ski report and advise if the mountain will be open or closed. The report is available here: https://www.mthutt.co.nz/weather-report/ If the mountain is closed, we will send an email to all bookings for that day to advise and we will offer to refund your ticket or you can transfer your it to another day. Just reply to the cancellation email to tell us what you want to do.

All cancellations incur a minimum 25% cancellation fee. Cancellations received more than 7 days before travel incur a 25% cancellation fee or booking can be transferred to another day. Cancellations received within 7 days of travel incur a 50% cancellation fee or booking can be transferred to another day. Cancellations received the day before travel (within 24hrs of departure) incur the full cost of the reservation. Booking cannot be transferred to another day. If a tour is cancelled by us due to weather conditions, insufficient bookings or other reasons, your reservation can be transferred to another day or a refund given.

Any items you will not need during the day can be left on the bus. The bus will not be accessible until the end of the day. For anything you may need to access during the day, there are storage facilities available from Mt Hutt.

Children aged 13 and below must travel with a parent or guardian. Children aged 14 and above may travel without a parent or guardian.

Unfortunately we cannot provide airport drop off/pick up. It adds a significant service delay for our other passengers. Our closest pick up/drop off to the airport is the Z Station on the corner of Yaldhurst and Russley Roads. This is a short Taxi or Uber ride to/from the airport. Domestic Flight arrivals do not arrive in time to meet our service. We do not recommend attempting to connect to a flight which has a check in time prior to 7pm. We do not accept responsibility for missed connections due to our service being delayed for any reason.

Sorry, all arrangements on the mountain need to be done directly with Mt Hutt. This makes it easier for you if you need to change products, obtain a refund etc. You will get the most up to date and accurate information from them. Please visit the Mt Hutt website for their product information: https://www.mthutt.co.nz/

Sorry, but we require payment in advance of travel. You can pay online with card or for New Zealand bank account holders with internet banking. It is inconvenient, time consuming, and a security risk for our drivers to handle cash. Our experience tells us that cash customers have a lack of commitment to travelling. These type of bookings have a high "no show" rate, potentially prevent others from travelling, and costing our business revenue.

You can try but we do not recommend it and prefer you don't. We bypass any stops we do not have bookings for. Our buses are frequently full and you will miss out.

Not always. We use multiple buses on our busy days and will divide our pick up points between the buses to keep the service on time. If you want to be on the same bus as your friends, please book together at the same pick up location.

You will need to book a return ticket and forfeit half of your journey. To facilitate a one-way ticket we will need to keep your seat empty for the remainder of the journey. Please specify your plans in the "special requirements" section when making your booking. If you are not travelling back from the mountain at the end of the day - please remind the driver in the morning. Otherwise our journey will get delayed looking for you. If you are only travelling back from the mountain, please check in with the driver between 3:30pm and 3:45pm. The bus will be outside/near the ticket office. The bus will depart at 4pm sharp. Remember, there is no accommodation on the mountain so guests "staying overnight" will need transport to/from Methven. Please book out Christchurch-Mt Hutt-Methven or Methven-Mt Hutt-Christchurch services if this is the case.